The purpose of the following Terms and Conditions of Use(‘T&C’) is to establish guidelines on rights, duties and responsibilities of BOJ US Users utilizing the internet-related services (hereinafter referred to as the ‘Services’) provided by the Beauty of Joseon Store US (hereinafter referred to as the ‘BOJ US’) operated by company (e-commerce company).
『Unless transactions contradict its properties, the following terms apply to e-commerce transactions utilizing methods of PC communication, wireless and others』
■ Article 2 (Definition)
① ‘BOJ US’ refers to a virtual business site established by company to trade goods or services (hereinafter referred to as ‘Goods and Services’) using computers and information communication facilities to provide Goods and Services to Users. The term can also be defined as a company operating a BOJ US.
② ‘User’ refers to a Member and Non-Member who has accessed the ‘BOJ US’ to use the services provided by the ‘BOJ US’ in accordance with this T&C.
③ ‘Member’ refers to a person who subscribes to become a Member by providing personal information to the ‘BOJ US’ and receive information about the ‘BOJ US’ and become a continual User of the services provided by the ‘BOJ US.’
④ ‘Non-Member’ refers to a User of services provided by the ‘BOJ US’ without subscription.
■ Article 3 (Display, Explanation and Amendment of Terms and Conditions of Use)
① The ‘BOJ US’ shall, for easy recognition by Users, display the contents of this T&C, name of company and representative, business address(including an address handling customer complaints), phone number, fax number, email address, business license number, e-commerce permit number, and the name of personal information manager on the main page of the ‘BOJ US’. Only the content of this T&C can be displayed though a link page.
② Prior to User’s final agreement to this T&C, the ‘BOJ US’ shall provide a separate link or pop-up screen to obtain User’s verification on the terms of cancellation rights, delivery responsibilities, refund conditions and other important details.
③ The ‘BOJ US’ may make amendments within the permissible range without violating applicable laws such as Consumer Protection Laws, Regulation of T&C Act, e-commerce Transaction Act, Electronic Signature Act, Information and Communication Network Promotion Act, Door-To-Door Sales Act, and other related Consumer Protection Laws.
④ The ‘BOJ US’ shall specify the effective date and the reasons for amendment of the terms and have post on the initial screen for 7 days prior to effective date until the day before the effective date.
If the amendment is modified to the User’s disadvantage, then the ‘BOJ US’ shall grant at least 30 days of grace period for notice. In this case, the ‘BOJ US’ shall clarify the ‘before and after’ changes in an ‘easy-to-understand’ manner.
⑤ When the ‘BOJ US’ makes an amendment to the T&C, the modified T&C shall be applied only to contracts concluded after the effective date, whereas all contracts concluded before the effective date will remain under the provisions of the old T&C. However, if the User who has already signed the contract wishes to have the amendments administered, then the User may send his/her intent to the ‘BOJ US’ and acquire consent from the ‘BOJ US’ within the notice period stated in Clause ③ and it shall be applied accordingly.
⑥ Any information not specified and interpreted in this T&C shall be in accordance with the e-commerce Transaction Guidelines and Related Consumer Protection Acts provided by the Fair Trade Commission and other applicable Consumer Protection Laws and Regulation of T&C Act.
■ Article 4 (Provision & Replacement of Service)
① The ‘BOJ US’ shall perform the following duties:
Provide information regarding Goods and Services and conclude purchasing contracts.
Deliver Goods and Services on purchase contract.
Other duties designated by the ‘BOJ US.’
② The ‘BOJ US’ may replace Goods and Services provided in future T&C in the event that Goods and Services are sold out or technical specifications are revised. In this case, the ‘BOJ US’ shall immediately announce the replacement of Goods and Services and the date of application on the page where present Goods and Services are displayed.
③ In the event that Goods and Services are replaced because of a change in technical specifications or when Goods and Services are sold out, the ‘BOJ US’ shall immediately notify the cause of replacement to the addresses of the Users.
④ Following the previous Clause, the ‘BOJ US’ shall compensate for all damages caused. However, this shall not apply if the ‘BOJ US’ proves that such event is not caused by its intention or negligence.
■ Article 5 (Suspension of Service)
① The ‘BOJ US’ may temporarily suspend its services as a result of the following reasons: maintenance of computers and telecommunications equipment, replacement or damage repairs, and interruption of communication.
⑤ The ‘BOJ US’ shall compensate User or any Third Party Member of damages caused by the temporary suspension of services due to reason(s) detailed in Clause ①. However, this shall not apply if the ‘BOJ US’ proves that such event is not caused by its intention or negligence.
② In the case of a conversion of business item, abandonment of business, merging between businesses and for other various reasons, the ‘BOJ US’ shall notify the consumer as specified in Article 8 and reward consumer in accordance with the conditions suggested by the original ‘BOJ US.’ However, if the ‘BOJ US’ does not advise such standard of compensation, the ‘BOJ US’ shall pay Users for their mileage or reserve in kind or cash of which value corresponds to the currency being used at the ‘BOJ US.’
■ Article 6 (Membership)
① The User shall apply for Membership by expressing his/her intent to agree to this T&C after filling out the form designated by the ‘BOJ US’ with Member’s personal information.
② The ‘BOJ US’ shall register all Users who apply for Membership in the manner stipulated in Clause ① unless the User is not engaged in one of the following issues:
After the applicant has lost Membership for reasons indicated in Article 7 Clause ③, the applicant may acquire approval to re-subscribe for Membership three years after the loss of Membership.
Entry of false information or omission in the registration form.
If deemed that registering the User would result in significant hindrances to the ‘BOJ US.’
③ Establishment of Membership becomes effective at the time that the Member receives the ‘BOJ US’s approval of Membership.
④ The Member shall immediately notify any changes in his/her personal information to the ‘BOJ US in accordance with Article 15 Clause ① through email or other methods of communication.
■ Article 7 (Withdrawal from Membership & Loss of Eligibility)
① Members of the ‘BOJ US’ may request, at any time, to withdraw from Membership and the ‘BOJ US’ shall immediately process the request.
② The ‘BOJ US’ may limit or suspend Membership for the following reasons:
Entry of false information or omission in the registration form.
If the purchase payment of goods and other ‘BOJ US’ usage related liabilities have not been paid for before the appointed date.
If Member interferes with others to use the ‘BOJ US’ or threatens the order of e-commerce (such as the illegal use of personal information).
If Member uses the ‘BOJ US’ to act against public order and morals prohibited by the law and this ‘T&C.’
③ The ‘BOJ US’ may forfeit Membership of the Member whose Membership was suspended or limited, if the same actions are repeated twice or more, or if the cause is not corrected within 30 days.
④ When the ‘BOJ US’ forfeits Membership, all information will be cancelled. Prior to cancellation, the ‘BOJ US’ shall notify the Member and give at least 30 days or more to grant an opportunity to explain the cause.
■ Article 8 (Notification to Members)
① Any notifications from the ‘BOJ US’ will be sent to the email address designated in advance by the Member during registration.
② In the event of sending notifications to unspecified Members, a display of notifications on the notice board on the website for 1 week or more may replace sending emails. However, the ‘BOJ US’ shall send individual notice to a Member in regards to matters which may have a significant influence in his/her transaction.
■ Article 9 (Application for Purchase)
The User shall apply for purchase in the following manner or in a similar manner, and the ‘BOJ US’ shall provide the User with the following information in an ‘easy-to-understand’ manner to aid in his/her request for purchase. However, Members are exempt from items 2 and 4 below.
Search and select Goods and Services
Enter name, address, phone number, email address (or mobile phone number)
Confirm matter(s) in respect to the contents of this T&C, limited cancellation policies, delivery fees, installation fees, and others
Express agreement to this T&C and confirm or refuse the above Item 3 (ex. mouse click)
Apply and confirm purchase of goods; Agree to allow confirmation of application from the ‘BOJ US’
Select payment method
Once payment is made and authorized by Stripe, customer shall see transaction descriptor as “Beauty of Joseon Store” on their bank statement
Before following up the chargeback with the bank as in fraudulent or unauthorized transaction, please refer back to the bank statement and confirm the descriptor of transaction
■ Article 10 (Conclusion of Contract)
① The ‘BOJ US’ may not accept request for purchase in Article 9 if it falls under one of the following items. In the event of concluding a contract with a minor, the ‘BOJ US’ shall notify that the failure to acquire agreement from a legal representative may cause cancellation of the contract by the minor him/herself or the legal representative.
Entry of false information or omission in the registration form
Purchase of cigarettes and liquor and other Goods and Services prohibited by the Youth Protection Law
If deemed that accepting application for purchase may cause technical problems to the ‘BOJ US’
② The contract is deemed to be concluded when the acceptance of the ‘BOJ US’ is delivered to the User in the form stipulated in Clause ① of Article 12.
③ The acceptance of the ‘BOJ US’ shall include confirmation on the User’s request for purchase, availability of sales, and correction or cancellation of the request for purchase.
■ Article 11 (Payment Method)
The method of payment for Goods and Services purchased through the ‘BOJ US’ may be selected from the following items. The ‘BOJ US’ may not collect any additional fees regarding payment for Goods and Services.
Account transfer through phone banking, internet banking, mail banking and others.
Card payment through prepaid card, debit card, credit card, and others.
Online bank transfer
Payment upon receipt
Mileage points or points offered by the ‘BOJ US’
Gift voucher contracted or approved by the ‘BOJ US’
Other means of electronic payment
■ Article 12 (Notice of Receipt, Change and Cancellation of Application for Purchase)
① The ‘BOJ US’ shall send a notice of receipt to the User after receiving the User’s application for purchase.
② In the case of a discord between the User’s intent and the received notice, the User may change or cancel the application for purchase immediately after receipt. If the request for change or cancellation is made prior to delivery, the ‘BOJ US’ shall process the request accordingly without any delay. In the event that payment has already been made, User shall follow the guidelines detailed in Article 15 – Cancellation of Purchase.
■ Article 13 (Provision of Goods and Services)
① Unless otherwise specified, the ‘BOJ US’ shall take necessary measures such as customizing production and packaging and deliver Goods and Services within 7 days from the date of purchase. However, if the ‘BOJ US’ has already received payment in whole or in part, then delivery shall be processed within 2 business days from the date of receipt. In such instances, the ‘BOJ US’ shall take necessary measures to inform the User on procedures of provision and delivery status of Goods and Services.
② The ‘BOJ US’ shall specify delivery method, payer, and delivery time for each delivery method for the Goods and Services purchased by the User. In the event that the ‘BOJ US’ exceeds the designated period of delivery, it shall compensate the User for damages. However, this shall not apply if the ‘BOJ US’ proves that such event is not caused by its intention or negligence.
■ Article 14 (Refund)
In the event that the Goods and Services are sold-out or unavailable and cannot be provided or delivered to a User who applied for purchase, the ‘BOJ US’ shall notify the User without any delay, and if payment for Goods and Services has already been made in advance, the ‘BOJ US’ shall take necessary measures or refund payment within 2 business days from the date of receipt.
■ Article 15 (Effect of Cancellation of Purchase)
① In the event of a return of Goods from a User, the ‘BOJ US’ shall refund payment of Goods within 3 business days. In the event of a delay in refund, the ‘BOJ US’ shall pay User with the interest calculated by the number of days delayed with the overdue interest rate set by the Fair Trade Commission.
② In regards to the above-mentioned case, if the User made payment of Goods with credit card or electronic money, the ‘BOJ US’ shall immediately request the business who provided such payment method to suspend or cancel payment.
③ In the event of any cancellation of purchase, the User shall bear the costs arising from returning the Goods. On the account of the User’s cancellation of purchase, the ‘BOJ US’ shall not claim charge for cancellation or compensation for damage. However, in the event of a cancellation of purchase caused by a discord in the contents of Goods and the advertisement or the provision of contract, the ‘BOJ US’ shall bear the costs of returning the Goods.
④ If the User bore the delivery fees when he/she received the Goods, the ‘BOJ US’ shall specify and make noticeable as to who would bear the delivery fees upon cancellation of purchase.
■ Article 16 (Protection of Personal Information)
① The ‘BOJ US’ collects a minimum amount of information necessary to execute the purchase contract with Users. The following items are necessary information and others are optional.
Preferred ID (for Members)
Password (for Members)
Email address (or mobile phone number).
② The ‘BOJ US’ must obtain approval from User when collecting personal information used for identification/verification of User.
③ Personal information may not be used for any other purposes or be provided to any Third Party without the approval of the User, and the ‘BOJ US’ shall be responsible for any violation of the matter. Except for the following case items:
For delivery of Goods, the ‘BOJ US’ provides the delivery service provider with minimum information of User(name, address, phone number) to perform such duty
For statistics, academic research or market research purposes, using the information provided in a form where individuals are not identifiable
For transacting payment of Goods requiring personal information
For personal identification purposes to prevent illegal use of personal information
For an inevitable case by regulation of law or legislation
④ In the event that the ‘BOJ US’ is required to acquire the approval of User by Clause ② and ③, the ‘BOJ US’ shall specify its personal information manager (affiliation, name, phone number, other contact information), purpose of collection and use of information, information about Third Party (recipient, purpose of provision and the information to be provided), and the provisions stipulated in Clause ② of Article 22 of the Law related to the Stimulation of Use of Information and Communication Network & Information Protection. The User may at any time cancel his/her approval.
⑤ User may, at any time, request for confirmation and correction of error in their personal information possessed by the ‘BOJ US,’ and the ‘BOJ US’ shall be responsible for taking any necessary measures without any delay. In the event that a User requests for the correction of an error, the ‘BOJ US’ shall not use the applicable personal information until error is corrected.
⑥ For protection of personal information, the ‘BOJ US’ shall limit the number of managers and be responsible for any damages caused by loss, disclosure or falsification of personal information of the User which includes credit card and bank account information.
⑦ The ‘BOJ US’ or any Third Parties who received personal information from the ‘BOJ US,’ shall without any delay destroy all personal information once the purpose of collection has been achieved.
■ Article 17 (Obligations of the ‘BOJ US’)
① The ‘BOJ US’ shall not take any actions against public policy or actions restricted by the law and this T&C. The ‘BOJ US’ shall put its best efforts in providing Goods and Services on a stable basis in accordance with the provisions in this T&C.
② The ‘BOJ US’ shall be equipped with a security system to protect personal information of Users (including credit information) and provide a safe environment for Users to use the online services.
③ In accordance with Article 3 of the Law related to 『Fairness of Display and Advertisement』, the ‘BOJ US’ shall be responsible to compensate User(s) if damages were caused by displaying or adding unjust or unreasonable advertisement for certain Goods and Services
④ The ‘BOJ US’ shall not send any profit-making emails which are not wanted by Users.
■ Article 18 (Obligations for ID & Password of Member)
① Member shall be responsible for the management of his/her ID and password, except for the case in Article 17.
② Member shall not allow any Third Party to use his/her ID and password.
③ When a Member recognizes that his/her ID and/or password is stolen or is being used by a Third Party, the Member shall immediately notify the ‘BOJ US’, and follow the instructions of the ‘BOJ US.’
■ Article 19 (Obligations of User)
Users shall not:
Register false information at the time application or revision of information
Use others’ personal information
Change information displayed on the ‘BOJ US’
Remit or display information (computer program and others) other than the information put on by the ‘BOJ US’
Infringe copyright or intellectual property rights of the ‘BOJ US’ or the Third Party
Take any action that harms the reputation and interrupts the operation of the ‘BOJ US’ or a Third Party
Disclose or display any information containing indecent or violent message, video, voice, and other information going against good public order and morals.
■ Article 20 (Relationship between Linking BOJ US & Linked BOJ US)
① In the event that the main BOJ US and the sub-BOJ US are linked with a hyperlink (ex. the subject of hyperlink includes text, image and video), the former is called as the Linking BOJ US (Website) and the latter is called as the Linked BOJ US (Website).
② If the Linking BOJ US specifies and notifies the fact that it is not responsible for any transaction with the User for any Goods and Services independently provided by the Linked BOJ US on the initial page of the website of the Linking BOJ US or a pop-up window, then the Linking BOJ US is not responsible for such transaction.
■ Aticle 21 (Copyright & Limitation of Use)
① The copyright and other intellectual property rights for the works produced by the ‘BOJ US’ shall belong to the ‘BOJ US.’
② The User may not use or cause any Third Party to use information with intellectual property rights belonging to the ‘BOJ US’ for reproduction, transmission, publishing, distribution, broadcasting or other profit-making use without prior consent of the ‘BOJ US.’
③ The ‘BOJ US’ shall notify the User when using the copyright belonging to the applicable User in accordance with mutual T&C.
■ Article 22 (Resolution of Dispute)
① The ‘BOJ US’ shall apply and reflect the opinion or complaint made by User(s), and install and operate a process for compensation of consumers’ damages.
② The ‘BOJ US’ shall give priority to any opinion or complaint made by User(s). However, in the event that it may not be able to promptly deal with the matter, the ‘BOJ US’ shall notify the User with the cause and the final settlement schedule.
③ When a User files for Remedy of Damage regarding a dispute between the ‘BOJ US’ and the User, the matter may be commissioned for arbitration by the Fair Trade Commission or a Dispute Conciliation Services Organization selected by the City Mayor.
■ Article 23 (Jurisdiction & Governing Law)
① All e-commerce related lawsuits between the ‘BOJ US’ and a User shall be in accordance with the address of the User at the time of indictment. If an address is nonexistent, then the lawsuit shall fall under exclusive jurisdiction of the district court in the vicinity of User’s place of residence. In the event that the address or residence of the User is not clear at the time of indictment or if User is a foreign resident, the lawsuit shall be filed to the competent court on the Civil Procedures Code.
② Any and all e-commerce-related lawsuits between the ‘BOJ US’ and a User shall be governed by the law of the United States of America.