By reading this Terms and Condition page, you agree that on the checkout you’ll be accepting and acknowledging to be charged against the card details provided for the order you added in your cart. The charge will be displayed in your Credit Card statement as “Beauty of Joseon Store” along with your order number as well. We use Stripe as our payment gateway which help us in fraud detection and chargeback escalation as well. In case a chargeback is filed for fraudulent or unauthorized charge, we’ll be providing all the evidence of the customer billing/shipping, order details, shipping details and proof of the acknowledgement of terms and conditions and this clause especially which was presented as mandatory to proceed for the charge at checkout page.
In case, customer is not satisfied wit the product or service we request our customers to write back to us at email@example.com for 100% money back guarantee and the refund will be processed within 24 hours. But in case of chargeback, we’ll be disputing the charge with all the evidences with the customers’ issuer bank since the refund window will be closed already.